"I hired Eric to help improve the usability and the conversion rate at two of our websites. He brought a strong background in e-commerce and it showed in his recommendations and suggestions. During our phone conversations, he always took the time necessary to cover the material and all my questions. We often when past our allotted time. When hiring a person to perform a service, it can be difficult to know what you’re getting ahead of time. Looking back now, the decision to hire Eric was a good one."